Terms and Conditions Kiss98 — Complete Guide for Members

1. Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and kiss98 ("Platform", "we", "company"). This document governs the use of all services, products, websites and mobile applications provided by kiss98.

By completing the account registration process, making your first deposit, or simply browsing the Kiss98 platform, you acknowledge that you have read, understood and agreed to comply with all terms and conditions stated herein, including our Privacy Policy, which is incorporated by reference and forms part of this agreement.

These Terms and Conditions shall be interpreted in accordance with applicable law and any disputes arising shall be resolved through the mechanisms set out in this document.

2. User Eligibility

To register and use kiss98 services, you must meet all of the following eligibility criteria:

• Be at least 18 years old at the time of registration and throughout the duration of platform use.
• Be located in a geographic region where access to the Kiss98 platform is not prohibited or restricted by local laws.
• Having full legal capacity to enter into a binding agreement.
• Has never previously held a kiss98 account that was closed, suspended or banned due to a terms violation.
• Registering in your own name and not on behalf of or for any other individual or entity.
• Is not currently enrolled in an active self-exclusion programme or wagering limit on this platform.

Kiss98 reserves the right to verify your eligibility at any time and request the necessary supporting documents. Failure to meet any of the above criteria may result in immediate account closure.

3. Account Registration and Management

Each individual is only permitted to hold one (1) kiss98 account only. Registering multiple accounts — whether using the same or different information — is prohibited and constitutes a serious violation of these terms.

During registration, you are required to provide accurate, complete and up-to-date information including:

• Full name as stated in a valid identity document
• Your active and valid mobile phone number
• An active and reachable email address
• Additional information required for the KYC verification process

You are solely responsible for maintaining the security of your account password. Do not share your login credentials with anyone, including family members or friends. Kiss98 will not be held liable for any losses arising from unauthorized account access due to your own negligence.

If you suspect your account has been accessed without authorisation, please contact the kiss98 support team immediately via Live Chat, available 24/7 on our platform.

4. Deposits, Withdrawals and Financial Transactions

All financial transactions on the kiss98 platform are subject to the following policy:

Deposit:

• The minimum deposit is RM30 per transaction.
• Accepted deposit methods include FPX, internet banking transfers, Touch 'n Go eWallet, GrabPay and other local Malaysian payment methods.
• All deposits are processed instantly upon receipt of payment confirmation.
• Kiss98 does not charge any processing fees for deposits — however, your bank or payment provider may impose their own charges.

Withdrawal:

• The minimum withdrawal is RM50 per transaction.
• Withdrawals are processed within 5 to 30 minutes for fully verified accounts.
• Full KYC verification is required before your first withdrawal can be processed.
• Withdrawals must be made to a bank account or e-wallet registered in your own name only.
• Kiss98 reserves the right to request additional documentation for withdrawals exceeding certain limits as a security measure.

5. Bonuses, Promotions and Special Offers

All bonuses and promotions offered by kiss98 are subject to the specific terms stated alongside each offer. The general terms applicable to all kiss98 bonuses are as follows:

• Each bonus may only be claimed once per account unless explicitly stated otherwise in the relevant promotion's terms.
• Wagering requirements (rollover) must be fully met before any withdrawal can be processed on accounts with an active bonus.
• Bonuses are non-transferable, cannot be converted to cash, and may not be combined with other bonuses unless specifically permitted.
• Kiss98 reserves the right to void any bonus obtained through illegitimate means, including the use of multiple accounts or false information.
• In the event of any dispute regarding bonuses, Kiss98's decision is final and binding.

Kiss98 reserves the right to modify, suspend or terminate any promotion at any time without prior notice. Any such changes will not affect bonuses already in the process of fulfilling their wagering requirements at the time of the change, unless otherwise stated.

6. Betting and Game Rules

All wagering and gaming activities on the kiss98 platform are subject to the following rules:

• All wagering outcomes are final once confirmed by the kiss98 system. No cancellations can be made after a bet has been placed and confirmed.
• Kiss98 reserves the right to void any bet or game in the event of exceptional technical circumstances, including system errors or external disruptions that affect game outcomes.
• Minimum and maximum betting limits are as specified within each game category and may vary depending on the game type, event or your account tier.
• For sports betting, kiss98 uses real-time market odds. The odds displayed at the time a bet is placed are the applicable odds, unless a change occurs due to an evident technical error.
• For casino games, all outcomes are generated by a certified Random Number Generator (RNG) system and cannot be influenced by any party.

Kiss98 reserves the right to decline, limit or void any bet without providing a reason, particularly where there are signs of abuse, fraud or strategies that conflict with the platform's interests.

7. Strictly Prohibited Activities

Kiss98 users are strictly prohibited from engaging in any of the following activities:

• Registering more than one account or using another person's account
• Providing false or misleading information during registration or the KYC process
• Using automated software, bots, scripts or any technical method to manipulate the platform
• Colluding with other players to manipulate betting outcomes or game results
• Money laundering or using the kiss98 platform for any illegal activity
• Exploiting technical errors, bugs or system vulnerabilities to gain an unfair advantage
• Selling, transferring or accessing another person's account without authorisation
• Using a VPN or any technical method to conceal your true location for the purpose of circumventing geographical restrictions
• Threatening, harassing or abusing kiss98 customer support staff

8. Privacy, Personal Data and Security

Kiss98 takes the protection of all members' personal data seriously. The collection, use and storage of your personal data is governed by Kiss98 Privacy Policy which forms part of this agreement.

By using the Kiss98 platform, you agree that we may:

• Collecting and processing your personal data for the purposes of identity verification, transaction processing and service improvement.
• Sharing required data with third-party service providers involved in platform operations, subject to strict confidentiality agreements.
• Retaining records of your transactions and account activity for the period required by applicable legal and regulatory requirements.
• Using non-identifiable aggregated data for analytics and platform improvement purposes.

All data stored by kiss98 is protected with 256-bit SSL encryption and strict access controls. kiss98 will not sell your personal data to third parties for marketing purposes without your explicit consent.

9. Account Suspension, Closure and Restrictions

Kiss98 reserves the right to suspend, restrict or close the account of any user under the following circumstances:

• Violation of any part of these Terms and Conditions
• Suspected fraudulent activity, money laundering or illegal activity
• Failure to complete the KYC verification process within the stipulated timeframe
• Requests from legal authorities or the relevant regulatory body
• Identified security risks associated with the account
• Self-suspension requests submitted by the user

In cases of account suspension or closure due to a terms violation, Kiss98 reserves the right to hold the account balance until the investigation is concluded. If the investigation confirms a violation, the balance may be fully forfeited.

Users who wish to voluntarily close their account may do so by contacting the kiss98 support team. All valid balances will be refunded following the required verification process.

10. Liability Limits and Disclaimer

Kiss98 shall not be liable for any losses, damages or claims arising from:

• Technical disruptions, server downtime or internet connectivity issues beyond our reasonable control
• Betting losses resulting from legitimate and fair game outcomes
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials
• Any decisions made by users based on information or statistics provided on the platform are for reference purposes only
• Any indirect, consequential or punitive damages even if kiss98 has been informed of the possibility of such losses

Kiss98's maximum liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the 30 days prior to the claim arising.

11. Responsible Gambling

Kiss98 is fully committed to responsible gambling practices. We provide a range of self-management tools to help members maintain control over their betting activity:

• Deposit Limit: Set daily, weekly or monthly deposit limits according to your means.
• Betting Limit: Set a maximum amount you can wager within a given period.
• Loss Limit: Set a maximum loss limit to prevent excessive losses.
• Account Break: Take a temporary break from the platform for a set period.
• Self-Exclusion: Enroll in a long-term self-exclusion program if you feel that gambling is negatively affecting your life.

Betting should be for entertainment purposes only. If you or someone you know is showing signs of a gambling problem, please seek help immediately. kiss98 works with support organisations that can provide professional and confidential assistance to those in need.

For more information on responsible gambling and available help resources, please visit the Responsible Gambling us.

12. Amendments to Terms and Termination of Service

Kiss98 reserves the right to amend, update or replace these Terms and Conditions at any time in response to operational, legal or regulatory requirements. The notification process for any amendments is as follows:

• Material changes will be communicated to members via a notice on the platform and/or by email at least 7 days before taking effect.
• Minor changes that do not affect users' fundamental rights may take effect immediately.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the amended terms.

Kiss98 also reserves the right to suspend or terminate any part or all of the platform's services at any time, with reasonable notice to users. In the event of a full service termination, kiss98 will ensure all valid account balances are refunded to users through an orderly process.

These Terms and Conditions and all agreements arising from them shall be interpreted and governed by the laws of Malaysia. Any dispute that cannot be resolved through kiss98's internal process shall be settled via arbitration or a court of competent jurisdiction in Malaysia.